Frequently Asked Questions

Your Questions,
Answered.

Find answers to common questions about our courses, qualifications, recruitment process, and more. Can't find what you're looking for? Contact us directly.

Yes, we conduct thorough reference checks as part of our recruitment process. This ensures that all our candidates meet the highest standards and are suitable for the roles they are applying for. We typically contact 2 professional references and verify employment history.
The CAVA qualification is designed for those who assess both occupational competence in the work environment and vocational skills, knowledge and understanding in environments other than the workplace (for example, in a workshop or classroom). It enables learners to gain an understanding of the principles and practices of assessment, including assessment planning, feedback, and quality assurance.
  • Duration: 8-12 weeks
  • Delivery: Online or in-person
  • Assessment: Portfolio-based
  • Credit Value: 18 credits
Progressing to this leadership diploma opens up senior management opportunities within health and social care sectors. You'll develop strategic leadership skills, learn to manage teams effectively, and understand regulatory requirements including CQC compliance. Graduates often advance to roles such as:
  • Senior Care Manager
  • Registered Manager
  • Team Leader / Supervisor
  • Quality Assurance Officer
Both qualifications are highly valued and serve slightly different purposes:
  • Health and Social Care: Broader coverage including mental health, learning disabilities, and wider health contexts
  • Adult Care: More focused on direct care provision for adults in residential or home settings
The choice depends on your career goals. If you want broader opportunities across multiple health settings, choose Health and Social Care. For dedicated adult care roles, the Adult Care diploma may be more suitable. Both are fully recognised by employers nationwide.
Yes, there are important differences:
  • RQF Qualification: Regulated by Ofqual, nationally recognised, carries credit value, required for certain managerial roles
  • CPD Certificate: Continuing Professional Development certificate shows training completion but doesn't carry regulatory accreditation
For formal career progression and regulated positions, the RQF diploma is recommended. CPD certificates complement RQF qualifications but don't replace them for mandatory role requirements.
Absolutely. We take data protection seriously and comply fully with GDPR regulations. All personal information, including details about family members when relevant to placements or assessments, is:
  • Stored securely on encrypted systems
  • Only accessed by authorised personnel
  • Not shared with third parties without explicit consent
  • Retained only for legally required periods
You have full rights to access, correct, or request deletion of your data at any time.
Our qualifications are accredited and regulated by leading UK awarding bodies including:
  • NCFE - National Council for Educational Awards
  • CACHE - Council for Awards in Care, Health and Education
  • BIIAB - British Institute of Innkeeping Awarding Body
  • Ofsted registered
These accreditations mean your qualification is nationally recognised and accepted by employers, the NHS, and regulatory bodies throughout the UK.
Yes, depending on the role you're being placed in. Many healthcare positions require pre-employment health assessments to ensure fitness for duty. We facilitate these checks through occupational health providers. Requirements may include:
  • Occupational health questionnaire
  • DBS (Disclosure and Barring Service) check
  • Vaccination status verification
  • Tuberculosis screening (where applicable)
Our team will guide you through the specific requirements for your role.
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